What is Kolvera? Kolvera is a free home energy monitoring app for Australian solar and battery owners. What it does today Connects to your manufacturer's cloud account Shows solar, hom... Read answer
Is Kolvera really free? Yes. Monitoring is free. There is no monitoring subscription and no upfront Kolvera fee to connect your system. Read answer
Which systems does Kolvera support? Kolvera currently supports these onboarding states: Live through onboarding today: Deye, GoodWe Available in beta through onboarding: Alpha ESS, Enphase, Fronius, SMA,... Read answer
My connection failed. What should I do? Start with these checks: 1. Confirm the manufacturer's own app or portal is working. 2. Make sure you used the correct portal login: GoodWe: SEMS Portal Deye: Solarman... Read answer
How do I connect my system? Connecting usually takes a couple of minutes. 1. Go to /onboarding 2. Choose your provider 3. Complete the provider specific sign in or connection flow 4. Return to th... Read answer
Will Kolvera affect Home Assistant, another monitoring app, or my VPP? Usually no. Kolvera's live product today is monitoring only , so it does not currently change charge schedules, dispatch your battery, or write settings back to the ma... Read answer
Why am I not seeing any data yet? New connections usually show their first live reading within the next few polling cycles. Most connected systems refresh about every 5 minutes, but some providers can... Read answer
How often is my data updated? Kolvera aims to refresh connected systems roughly every 5 minutes. The exact freshness depends on the manufacturer's cloud API, so sometimes the dashboard can lag behi... Read answer
Which batteries does Kolvera support? Battery onboarding status today: Live through onboarding today: Deye, GoodWe Available in beta through onboarding: Alpha ESS, Enphase, Fronius, SMA, Sungrow, Tesla Not... Read answer
Which solar inverters does Kolvera support? Solar and hybrid system onboarding currently lines up with the providers available in onboarding: Live through onboarding today: Deye, GoodWe Available in beta through... Read answer
How do I update my settings? Use the Settings page to manage: postcode retailer notification preferences homeowner control requests for supported brands If you need help with the provider connecti... Read answer
Why is my battery showing offline? Common causes are: 1. Provider token expired 2. Manufacturer cloud outage or delay 3. Provider account password changed 4. The inverter or gateway is offline at the si... Read answer
Which states does Kolvera support? Monitoring availability depends more on your provider connection than your state. If your supported provider account is available and your site can be reached through... Read answer
Is my data secure? Kolvera treats provider credentials and tokens as sensitive. High level summary: provider tokens are encrypted at rest monitoring access is separate from customer logi... Read answer
How do I disconnect my system? If you want to disconnect the provider connection, the safest path right now is to contact support so we can make sure the link is removed cleanly. Email support@kolve... Read answer
How do I contact support? Email support@kolveraenergy.com or create a support ticket in Sparky. When you contact us, include: your provider brand what you were trying to do any error message yo... Read answer